Privacy policy
Last updated: November 1, 2026
Tchatcheur is an iOS app that suggests replies based on a conversation you share. This policy explains what data is processed, why, by whom and for how long. The data controller is Alexandre Gerez, reachable at pro@alexandregerez.com.
Data you give us
- The screenshots or conversations you choose to import or paste, and the text extracted from them.
- Your answers to the onboarding questions: goal, main struggle, confidence level, style, preferred vibe, age range, target date, and your first name if you enter it.
- Whether you allow notifications.
Data collected automatically
- Usage statistics (screens viewed, buttons used, errors) and technical device information (model, iOS version, language, installation identifier).
- Subscription events: offers shown, trial started, purchase, restore. We never receive your payment details: payment is handled entirely by Apple.
- Your IP address, used temporarily by our server to prevent abuse. It is not stored.
What stays on your phone
Your history of conversations and generated replies is stored only on your device. You can clear it from the app settings or by deleting the app.
Why we use this data
- To generate your replies: the screenshot or text is sent to our server and then to OpenAI for analysis. This only happens after you explicitly agree in the app (legal basis: your consent, which you can withdraw at any time in the settings).
- To personalise replies and offers based on your onboarding answers (legal basis: providing the service you ask for).
- To manage your subscription and free trial (legal basis: performance of the contract).
- To understand how the app is used and make it more reliable, from statistics (legal basis: our legitimate interest in improving the service).
- To prevent abuse and secure the service (legal basis: our legitimate interest).
Who we share data with
We never sell data. It is processed on our behalf by the following providers:
- OpenAI (United States): analysing screenshots and conversations and generating replies. Under its terms, data sent through the API is not used to train its models and is kept for up to 30 days for abuse monitoring.
- Superwall (United States): showing offers, managing subscriptions, onboarding answers and first name to personalise offers.
- Google Firebase Analytics (United States): usage statistics, without your first name.
- Apple: payment and subscription management.
- Our hosting provider, which runs the app server.
Transfers outside the European Union rely on the European Commission standard contractual clauses or on the EU–US Data Privacy Framework, depending on the provider.
How long we keep data
- Screenshots and conversations: our server does not store them; they only pass through to OpenAI, which keeps them for up to 30 days.
- History: on your device, until you clear it.
- Onboarding answers and subscription events: as long as you use the app.
- Usage statistics: according to Firebase settings, up to 14 months.
Your rights
You can request access, correction, deletion or portability of your data, restrict or object to processing, and withdraw your consent at any time by writing to pro@alexandregerez.com. You can also lodge a complaint with your data protection authority (in France, the CNIL).
Minimum age
Tchatcheur is for people aged 18 and over.
Changes
If this policy changes significantly, we will let you know in the app. The last update date is shown at the top of this page.